Page 4 of 5 Ethernet Extension Experts
• Dip Switch 4: This toggles the Signal Noise Ratio (SNR). Default is set to 9dB which is
excellent for long distance communications whereas flipping the switch Up (OFF) toggles
6dB mode. If you experience issues of noise bleeding over the lines or high interference
in your environment it is suggested that you switch to 6dB mode and change to interleave
mode. This will help clean up any noise bleeding over your cabling.
Technical Support
Enable-IT OEM Technical Support is available directly to customers and distributors. All
support requests are processed through the online support portal. This allows us to provide
assigned support ticket numbers in order to bring closure to any technical issues.
Online Technical Services
The Enable-IT Support Portal is available 24/7. No password or user account is necessary.
Please use this support website as your first source for help as it contains an on line
knowledge base of articles, documentation, FAQ's and other problem-solving resources. This
web-based support resource provides the quickest solution to the most common technical
support issues.
http://support.enableit.com
Returning Products for Warranty Repair
Enable-IT, Inc. warrants to the original purchaser of the Product ("you" or the "End User")
that, for the four (4) year period commencing on the date the Product was purchased (the
"Warranty Period"), the Product will be substantially free from defects in materials and
workmanship under normal use and conditions. Electrical damage is not an item that is
covered under this warranty or extended warranties.
If authorized by Enable-IT to return a Product which does not conform to the warranty set
forth above, the End User must: (1) obtain a return materials authorization (RMA) number
from Enable-IT by contacting the Customer Service Dept. at 888-309-0910 between the
hours of 8:00 a.m. and 5:00 p.m. PST and otherwise fully comply with Enable-IT’s then-
current RMA policy; (2) return the Product to Enable-IT, Inc. in its original packaging freight
pre-paid; and (3) provide to Enable-IT the original receipt or bill of sale establishing the date
on which the Product was purchased.
Please ship Authorized RMAs to:
Enable-IT Processing Facility
16600 Harbor Blvd, Ste I
Fountain Valley, CA 92708
Returning Products for Refund
45-Day refund applies to single kit Ethernet
Extenders only and is subject to a 15% Restocking
Fee. Shipments without valid / authorized RMA
number or sent to our corporate Las Vegas
Address can be refused and or billed for additional
shipping.
(31 Seiten)
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